Commissioned by the Welsh Government, Policy in Practice has completed a major 18 month data led study of the impact of Universal Credit in Wales.
Universal Credit rollout: how are frontline advisors responding?
Hear guest speaker Darren Thomas, Senior Welfare Advisor, Grwp Cynefin, in conversation with Zoe Charlesworth and Peter Carter, Policy in Practice. As Universal Credit rollout progresses from the live service to full service they discuss how frontline advisors at Grwp Cynefin are faring.