Better Off Calculator
Our award-winning Better Off Calculator is the best tool to help you grow the financial strength of your tenants.
The calculator helps you build the financial strength of your tenants without needing to be a welfare expert. The tool helps you securely and confidentially assess your tenant’s unique situation to pinpoint benefits they may be eligible for, to give them the widest possible range of support. It uses your resident’s information to calculate their future income to help them plan from month to month, so they can take control of their money and become financially stronger.
Whether you offer a self serve calculator on your website or liaise directly with your tenant by phone and email, you can be confident that you are giving the most accurate and up to date guidance, as efficiently as possible.
Sustainable arrears plans can be put in place so tenants can build up credit and even pay rent in advance.
Assess your tenant’s unique situation to identify benefits they are not claiming, but may be eligible for, to give them the widest possible range of support.
Access to more accurate data means that lettings departments can confidently place tenants in a home that they can afford.
Model changes in tenant’s circumstances so they can see how their financial situation is going to change. This could be as a result of redundancy, reduced job hours, or changes to their family such as having a baby.
In situations that result in court proceedings, housing providers can use the Better-Off scenarios to provide evidence of support offered.
Use budget advice calculations to create Action Plan agreements that give tenants a clear guide on managing and maximising their income.
Our housing provider clients use the Better Off Calculator to:
- Accurately maximise income
- Compare different scenarios
- Create a positive action plan
- Explain complex changes simply
- Identify ways to improve budgeting
- Give consistent and up-to-date advice
- Save, store and access cases efficiently
Inspirational stories from clients who use
our Better Off Calculator
Nadine Burns
Customer Support Team Manager
The Guinness Partnership
Grant Bailey
Benefit and Money Advice Team Leader
Cheltenham Borough Homes
Client interviews from Housing 2021
Marie Hardiman
Head of Customer Support
The Guinness Partnership
Caroline Gale
Money Advice Team Leader
Your Housing Group
Trusted by
Improved consistency delivers huge cost savings for Guinness
Guinness’ Destination 2018 plan brought the organisation together in a consistent and coherent way. The strategy fundamentally redesigned the way Guinness was organised and the systems used, and it was in this context that the Better Off Calculator was adopted. With improved communication, departments now work better and smarter together to ensure customers are more financially resilient.
Marie Hardeman discusses how creating a more consistent approach across three core service areas has helped The Guinness Partnership better support their 140,000 tenants in preparation for Universal Credit.