I’m proud to say that over the past couple of years the team have helped over 4,000 households which we’re able to evidence through the LIFT Dashboard.
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Proactively support people and predict future demand

We want to move beyond sticking plaster solutions. If we can promote work and independence by understanding who’s impacted by welfare reforms we’ll have more resources available for those who still need our support.
With your anonymised data sets and our software we show how individual households are affected by cumulative and aggregate welfare reforms, now and in the future.
Use the information to make objective decisions, allocate budgets, explain the real picture to stakeholders and plan how to mitigate negative impacts on families.
Policy in Practice’s detailed and powerful analysis pointed us in the right direction and has been the main driver of the changes we’ve made to our Council Tax Reduction scheme, and the levels of support we’ve been able to build into it.
Working with Policy in Practice has been a game changer for us. I have proven that the recommendations you gave in our Policy Impact Analysis have achieved results. You were absolutely on the money.
Faced with a big funding gap Lambeth must make cost reductions. We commissioned Policy in Practice to give us clear, trustworthy information to evaluate proposed CTS scheme options and consult with affected groups. They’ve done this and more, by also showing us where our welfare support can be best targeted.
We asked Policy in Practice to help us model our Council Tax Support scheme to give Members confidence that all options to reduce cost while supporting residents were covered. We also wanted to learn from other LAs who’ve already rolled out UC and we knew an external consultant was the best way to do that.
One of the things that I like about the LIFT dashboard is that you can narrow it down into very specific groups or cohorts and look at the types of issues that need to be addressed from the perspective of the residents.
Amma Antwi-Yeboah, London Borough of Redbridge
This is really rich analysis. People can have a tendency to think of that as abstract, a nice-to-have, but it’s really powerful. This is useful for intervening with particular families and households so we can, in theory and in practice, identify those households that are being put at risk of being at risk because of the two child limit or because of the move to Universal Credit.
Haroon Chowdry, Children's Commissioner's Office
We want to move beyond sticking plaster solutions. If we can promote work and independence by understanding who’s impacted by welfare reforms we’ll have more resources available for those who still need our support.
Data is key to enabling us to target those families we know could be hitting crisis point and, without it, we would be working in the dark.
The LIFT Dashboard has been invaluable in helping us help our customers to maximise their income and helping the most vulnerable of the people in our district to help themselves. One household identified as at risk by the LIFT dashboard was behind with their council tax and they had liability orders. Because of the money we were able to get for them they cleared out the old debt and they are now paid to debt for 2019 and 2020.









